2016. The Evolution of Intermediary Activities: Broadening the Concept of Facilitation in Living Labs. Technology Innovation Management Review, 6(1): 45-58
Introduction
Living labs are real-life experimentation environments in which new products and services are given shape through collaborative efforts of users and developers. They aim to extend co-design and open innovation activities from mere concept design and ideation to design-in-use, which is often requisite for co-realizing the true value points of new technologies and services (Botero & Hyysalo, 2013; Hartswood et al., 2002; Hillgren et al., 2011; Hyysalo, 2010; Leminen et al., 2015; Voss et al., 2009).